Optimized VoIP
Designed for Contact Centers.

The Internet is a best effort network and was never designed for transporting real-time

applications such as VoIP. At Novanet, we use patent-pending intelligent routing technology

that dynamically chooses an optimum path to deliver consistent call quality over the Internet.

We made our first VoIP call almost 20 years ago. Our roots are deep.
Global Network
Novanet has a geographically redundant VoIP Network with POPs strategically located at the world’s major telecom hubs to minimize latency and guarantee high availability. Our direct inter-connects with global tier-1 carriers enable us to offer high quality, and competitive call rates.
International Phone Numbers
We provide Local & Toll-Free Numbers in 100+ countries. Our instant setup & hassle-free web management gets your International phone numbers ringing within minutes. Our advanced call routing options include Failover & Load Balancing and let you route calls as your business demands.
Unparalleled Security
Novanet has developed a unique Proactive Fraud Monitoring software that detects unusual call patterns to protect you against VoIP theft due to vulnerable equipment/configuration. Additional security features including Destination Access Lists, and Network Access Control are standard.
24/7 Support
Support is probably our primary product. Every employee at Novanet is in someway committed to this process. Your Calls, Emails & Chats are answered by our engineers to ensure your problems are resolved quickly.
SelfCare Center
Simple yet Sophisticated.
Novanet’s SelfCare Center is a comprehensive web management interface that lets you view billing, security, and manage your entire service. It supports multi-layered user access privileges
Self Care
Trusted by 900+ Contact Centers worldwide
First Credit Services

United States

42W 39th Street, Floor 17
New York, NY 10018

+1 800 NOVANET
+1 646 810 7000 (International)


El` Tara, 3rd Floor, Orchard Avenue
Hiranandani Gardens, Powai
Mumbai 400 076

+91 22 6728 7000


30 Cecil Street #19-08
Prudential Tower, Singapore 049712

+65 3158 0673


GT Tower International, 23rd Floor
6813 Ayala Ave. Makati City

+63 2 586 7902

Let’s talk