We adopted VoIP in its infancy long before many knew of its existence. This longevity and experience has definitely helped us to reach where we are today.
Since most of our customers are connected over the Internet, we use patent pending Internet routing technology that dynamically chooses the most optimum path to cope with latency and packet drops in real-time — for a crisp, clear and jitter-free call.
With Novanet, there’s No term contract. No monthly commitment. No cancellation fees or hidden charges. Just pay for what you use.
Unlike other providers who offer aggressive rates by in-turn providing sub standard services, we instead decided to inspect ourselves and get rid of the wastage and leakages. This resulted in optimizing resources and we managed to become far more efficient. We now end up doing more for less. This benefit is passed right out to you- through our affordable rates and pricing.
Customer support is probably our primary product. Every employee at Novanet is in some way committed to this process. From connectivity issues and packet drops to customer side configurations, our engineers are available 24/7, over the phone, email or IM, to assist you with any problems that you may face.
We provide a complete suite of VoIP services; you don’t need to look anywhere else. Our services include high quality global PSTN termination, Local/Toll free numbers in over 110 countries, PBX-on-Cloud, Click-to-Call, Contact Center on Cloud (C3), Audio Conferencing, and much more. In case you’re looking for a customized solution, talk to us and let’s discuss how Novanet can help you.
Not only do we have our infrastructure in the world’s best data centers for greater reliability, we’ve built a geographically redundant network for no single point of failure. This means that even if one of our sites does go down, you will be redirected to the nearest Novanet POP, so you can enjoy uninterrupted service, always.
Novanet is a native SIP service and is compatible with any SIP RFC-3261 compliant system. We’ve tested Novanet with all leading systems, like Asterisk, Cisco, Freeswitch, Genesys and many more. Our engineers are always eager to assist you in configuring Novanet with your phone system. We don’t charge for configuration support, it’s FREE.
Normally, an early bird advantage doesn’t last long in a dynamic environment like VoIP, but over the years, we’ve gathered a great deal of technology insight & domain knowledge, which makes us really good at what we do. More than 70% of our workforce consists of engineers.
Once you’re on board with Novanet, there’s no looking back. Facts don’t lie. We have a 100% customer retention rate.
Umesh Ranglani Rhombus Technologies Inc.
Novanet as a company possesses unique blend of customer-centricity and tech-centricity. Our experience with them for the last 5 years had been amazing as they have devised whole lot of voice communication solutions for us which have eased our lot’s of teething issues which we used to face on everyday basis. All I can say is they know their job very well and they would always do their best. Kudos to them.
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USA (Corporate Headquarters)
42W 39th Street
New York, NY 10018, USA
Tel +1 800 NOVANET
20 Cecil Street #14-01
Equity Plaza, Singapore - 049705
Tel +65 3158 0673
El Tara, 3rd Floor, Orchard Avenue
Hiranandani Gardens, Powai
Mumbai, Maharashtra 400 076, India
Tel +91 22 6728 7000
Email noc [at] novanet.net
Email billing [at] novanet.net
Email sales [at] novanet.net
Email careers [at] novanet.net